Saturday, August 4, 2012

The Best Market Opportunities for SMEs is Process and Product Innovations


We are now in the age of a market-driven economy, as opposed to the manufacturing-driven economy that dominated in the last industrial-age.   At an African level however, we are yet to emerge from the agrarian model into a full-throttle manufacturing-driven economy.   This means that Africa is not ready to serve the global market directly with its immature industries, under-developed infrastructures and vague policy measures that do not prescribe the level of local private-sector participation.  Africa can only serve the global markets via international partners with the technology know-how; a strong appetite to deliver value to customers; and vision for sustainable development in the African economies they participate in.  This grossly has an impact on African economies supply-side.  Hence, it becomes imperative for SMEs to play a crucial role by becoming the ‘middle-man’ in the market, through process and product innovation.  Hence, there are three (3) aspects to consider when looking at reconfiguring local supply chains: a) import process innovations from BRICs (Brazil, Russia, India, China, and South Africa) countries; b) reallocate R&D to where the researchers and the market growth is, Pankaj Ghemawat, 2007 and c) product and service innovation to cater to under-provided segment markets. 

Importing Process Innovations
In Zimbabwe there is an urgent need to shrink the country’s trade imbalances.  Thus, on the supply side, numerous shifts are already in play.  The rise of protectionism and concerns about high unemployment rate of over 60% in a country that is estimated to account for at least 25% of the global supply of rough diamonds, according to Bulawayo24, (May 22, 2012) is quite unfortunate.  In 2009, the Zimbabwean government is said to have set up a diamond processing plant at Harare International Airport in an effort to process the diamond for immediate export out of the country.  However, according to the Industrial Development Policy (IDP), the key strategic objective is for ALL the sectors to espouse a value addition approach.  This means that exporting ONLY processed diamonds is not what the IDP had in mind.  A total of 2,000Ha of diamonds out of a capacity of 67,000Ha, can be processed, polished and packaged locally.  It is estimated that this could bring about approximately 3,000 jobs in the industry.  Deriving lessons learned from South Africa, India and China about value-addition in such supply chain of diamonds and extraction of natural resources would provide one of the best market opportunities for SMEs.

Re-allocation of R&D
Developed countries can benefit enormously in placing their R&D in the areas in which there is market growth and potential.  Whilst, the Global Competitive report, (IMD, 2011) projects a low number of supply of engineers and other technical personnel in the BRICS country compared to the Western countries; the education sector has a high number of graduates of universities and technical schools particularly in India and China.  Thus, a company in the high-growth industry like high-tech with interest in emerging market economy like South Africa can start thinking about basing their R&D efforts in those countries.  In other words, SMEs can act as an incubator for large corporations with interest these markets.  For example, in 2008, Intel had designed one chip in India which led to the rolling out of XEON 7400 processor worldwide, (Pankaj Ghemawat, 2007).

Product and Services Innovation
SMEs have to start developing products and services that are essentially unlike what they are used to selling.  Hence, how an SME prices, provides an infrastructure for service and even taste of the good becomes very central.  According to a brief in African Business, July 2012, in Tanzania, farmers in Arusha are using a new technology called the Bio-Agtive Emission Technology (BAET).  The BAET has the ability to transform toxic farming machinery fumes into soil fertilizer.  This product was developed by a private company based in U.S.A called N/C Quest Incorporated.  The BAET is described as a paradigm shift way of thinking by both its creators and end-users. 
In conclusion, whilst SMEs continue to be the engines that spur economic growth, it is important to clarify the unit and level of analysis (Linton, 2010) of their contribution to each sector.  What Africa needs more of, are the type of SMEs that develop and improve on existing innovations in the market.  This can either be done by collaborating with large cooperation in need of a type of ‘surrogacy’ to nurture the new product to be developed for the market or alternatively; SMEs gain access to financing explore products and services developments that are both market-driven and offer a value-addition component to the supply chain.   

 Copyright @ August 5, 2012This article was first published online on BlogSpot by Tambu Ndoro, Revenue Strategist & CEO-Founder at Hanga Consulting Private Ltd©2011.  www.hangaconsulting.com.  Hanga Consulting  is also a premier member of the SME Association of Zimbabwe: www.smeassociationzimbabwe.co.zw/